Consultancy and Training Services

Organisational Development

Top-down organisation design determined by new or changed strategic purpose
Bottom-up organisation design based on organisational purpose, strategy and detailed analysis of process
Role, team, department, divisional design based on either top-down or bottom-up approach
Capacity planning
Analysis and modelling of workforce demand, supply and gaps

Leadership development programmes
Strategic leadership workshops, e.g. Customer focus, entrepreneurial thinking, risk awareness, influencing, resilience
Leadership masterclasses and workshops (tailored to client situation)
Senior management development
Management and supervisory development (accredited ILM programmes, non-accredited, bitesize workshops)
Leadership team development
Executive coaching and mentoring
Career development, Talent management and succession planning
Leadership, Management and Coaching qualifications
Values based leadership
Financial management
Feasibility studies and research
Brand development
Project management
Creativity in individuals and teams
Managing creativity
Building creativity into the culture of the organisation
Innovation, creativity and problem solving
Bite-size sessions (tailored) on a variety of Leadership and Management topics including: Managing conflict; Managing difficult conversations; Assessing your leadership style; Coaching as a leadership style; Managing stress in the workplace; Important but not urgent; Managing for efficiency and effectiveness; Creativity and Innovation; Effective meetings for managers; Top Tips for Managers; Building a high performance team; Being a Leader; Mentoring and Coaching; Making Meetings work.

Facilitation skills and Facilitator training
Facilitation of Action Learning Sets
Facilitation of team and away days
Training needs analysis
Training the trainers
Management development
Policy formulation
Competencies
Developing a competency and management framework
Performance management
Performance review and appraisal skills
360° feedback
Recruitment & selection skills training
Performance assessment
Executive assessments
Psychometrics and Assessment Centres
Psychometric testing for selection and development: Personality Profiles e.g. MBTI, Ability tests, Motivation, Risk taking and Innovation potential inventories
MBTI training: 'Understanding yourself and others through the Myres Briggs personality tool'
Individual, team and organisational level profiling
Emotional Intelligence and tools
Equality and Diversity including: Fairness and Respect, Autism awareness training, Dyslexia awareness, Communicating through difference, Unconscious Bias
Quality management
Managing violence/bullying
Mediation and personal representation
Conflict resolution training and coaching
Handling difficult behaviour
Negotiation skills
Women's development programmes
Data protection, freedom of information and public interest disclosure
Health & Safety, Manual handling, Asbestos awareness
Lone working training and personal safety

Communication
Building self-confidence and motivation
Interpersonal skills
Assertiveness
Managing meetings
Influencing and negotiation skills
Problem solving
Presentation skills
Customer care, Customer services training
Telephone excellence
Time management and Personal organisation
PR & media
Releasing potential in the workplace
Managing pressure & stress
Resilience and wellbeing
Marketing and selling
Developing creative capabilities
Conflict Management (including C&G/NVQ accreditation)
Physical Intervention training (incl C&G accreditation)
Business Letter and e-mail writing for customer service and complaints, Report Writing, Minute Writing and Bid Writing
Handling and chairing effective meetings
Sales Training

If you do not see what you require, or to discuss your needs in more detail...

CTI has access to a wide range of highly qualified and trained consultants with extensive experience in a range of disciplines. Each of our consultants shares our Company's values.